Question 1

What image formats are supported?

Accepted Answer

We support JPEG, PNG, and WebP images up to 10 MB. For best results use a clear, well-lit photo.

Question 2

Are my uploaded images stored on your servers?

Accepted Answer

No. Images are sent directly to the AI for processing and are never stored on our servers. Everything is deleted immediately after enhancement.

Question 3

What is the difference between 2x and 4x upscaling?

Accepted Answer

2x doubles the image dimensions and is much faster — usually under 15 seconds. 4x quadruples the dimensions for a larger output file but takes longer to process.

Question 4

What does Face Enhancement AI do?

Accepted Answer

Face Enhancement AI applies an additional CodeFormer restoration pass tuned specifically for facial details — sharpening eyes, skin texture, and facial structure. Enable it when your image contains people.

Question 5

Why did my enhancement fail or time out?

Accepted Answer

Common causes are: the image exceeds 10 MB, an unsupported format was used, or the AI server timed out under high load. Try compressing the image first or switching from 4x to 2x, then retry.

Question 6

Is this AI image enhancer really free?

Accepted Answer

Yes — completely free with no watermarks, no account required, and no hidden limits. The service is ad-supported to cover processing costs.

Question 7

How do I download my enhanced image?

Accepted Answer

Once enhancement is complete, click the "Download Enhanced Image" button. The high-quality file saves directly to your device with no watermark.

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